Some time ago I shared the story about sitting in a retail customer’s office in Charleston, SC with my district manager (DM) when the customer commented that we had wonderful people who did a great job!
Then he asked how we got them to do such good work.
Without hesitation came the response, “When our people do a good job, they know they get to keep it."
Do your people always perform at their best? Do you know why or why not?
There are really two elements to that question.
The first is that they do good work because you invest in their…
-> well-being (Are work safety and a positive environment provided?),
-> training (Is everyone well prepared to perform?),
-> fair treatment (Knowledge that sanctioned incompetence is not permitted for anyone.), and
-> recognition for good performance.
The second and biggest reason, however, is because they buy into their fulfillment generated by helping to fulfill the purpose for the business. When they feel that sense of belonging, they look for direction, guidance, and insight for top performance.
Then, they are willing, as Sol says… “Obey my commands and live! Guard my instructions as you guard your own eyes,” (Proverbs 7:2)
The people you lead are the business you run, so invest wisely.
Make it a great day, and keep being awesome
Brian Kennedy is an encourager who shepherds small business owners and entrepreneurs along the path of business success to preeminence by embracing time tested principles and executing the associated fundamentals daily.