How do you feel about conflict?
While good leaders don’t go out looking for it, they relish conflict as a litmus test for the decisions and the trust level in the organization.
Patrick Lencioni lists the absence of trust as one of the five enemies of a team.
A leader’s willingness to be vulnerable builds trust.
After all, isn’t trust required to deal with conflict?
Don’t you know that life and the organization you lead are full of conflict; and that’s a good thing.
What? A good thing?
Conflict is good for your life and your organization.
-> Conflict means that someone, somewhere, be it an employee, customer, or supplier is not in accord with something you are doing.
-> Conflict means you have an opportunity to develop trust by engaging openly the cause of the conflict and determining a satisfying understanding.
-> When you deal with conflicts consistently, using a standard that everyone understands, trust is built among the entire organization as well as with customers who enjoy being treated fairly.
Conflicts that are left unresolved or where someone’s incompetence is not dealt with fairly result in a loss of trust, reducing organizational unity, morale, and productivity.
Sol says… ”The Lord detests double standards.” ~ Proverbs 20:23
Be sure to lead with consistent standards which build trust and enable conflicts which strengthen the organization.
Make it a great day and keep being awesome.
Brian Kennedy is an encourager who shepherds small business owners and entrepreneurs along the path of business success to preeminence by embracing time tested principles and executing the associated fundamentals daily.